Privacy Policy

Privacy Policy  

At Music in Secondary Schools Trust (MiSST) we take data protection very seriously and are committed to compliance with the requirements of the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR) to protect any personal information we collect from you.

All of your personal information (including paper-based or computer records) will be handled in accordance with GDPR and MiSST has procedures and safeguards in place to ensure that it is secure. We will only keep information for as long as we need to for legal and legitimate business purposes, or for as long as you require our services.

You have the right to contact us in order to remove consent, to correct, amend, or erase your personal data at any time, where relevant. Any questions regarding our data protection policies and practices, and/or if you wish to request a copy of your personal information, a request should be sent via email to:


What information do we collect when you use the website?

MiSST does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, the personal information that you give us will only be used to provide the information or service you have requested.

Personal information is not disclosed to third parties unless this is indicated on the web page and / or relevant form at the point of collecting information from you, or as required by law.


What information do we collect from students in our partner schools?

MiSST collects data about students on its programmes through its partner schools including:

  • Name, year group, gender, ethnicity
  • Pupil premium, EAL and SEND status
  • Academic and instrument tests scores/ grades
  • Photographs and videos during MiSST lessons and events


What information do we collect from participant of Saturday Music School?

When you sign up/ give consent for your child to be part of MiSST’s Saturday Music School, you will be asked to provide information about:

  • Name, email, year group, school, gender of participant
  • Name, email, phone number of parent/ guardian for contact purposes
  • Medical information and dietary requirements
  • Information relating to the participant’s background and individual needs.

We conduct research as part of our programmes but will only collect this once you give us your consent to do so.


Information you give us as a supporter

For example, when you sign up for tickets or make a donation, we’ll store personal information you give us such as your name, email address, postal address, telephone number and card details. We will also store a record of your donations.


Information about your interactions with you

If you contact us to enquire about our work or to make a complaint we may hold the following information:

  • Name
  • Email address
  • Phone number
  • Nature of enquiry / complaint
  • Information relevant to your enquiry / complaint


Use of ‘cookies’

‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

This is done in order to make your experience of the website smoother by remembering any preferences or settings from the previous visit. MiSST also tracks the volume of traffic on its website by using cookies.

The MiSST website only uses the default cookie set-up provided by WordPress. For more information about how WordPress sites work, please visit their site. It is possible to switch off cookies by setting your browser preferences.

Why do we collect your personal data?

We collect data for a variety of different reasons:



MiSST uses the data it collects from schools to:

  • monitor the quality of the MiSST programme effectively;
  • identify any areas of the programme which require further support;
  • monitor the reach and effectiveness of the MiSST programme to disadvantaged and underrepresented backgrounds;
  • monitor the progress of individuals and groups of students across The KS3 Andrew Lloyd Weber Programme, Radley Residential and Pathways to Excellence Programmes;
  • compare the progress of students involved in MiSST’s Andrew Lloyd Weber Programme against those who are not involved in the programme at the same school;
  • use outcomes of data to apply for funding and grants as well as to share with existing funders;
  • promote MiSST’s work on different platforms in photos and videos.


Contract purposes

When you make a donation to us or sign up to a ticket for one of our events, you are entering into a contract with us. In order to perform this contract, we need to process and store your data. For example, we may need to contact you by email or telephone in the case of cancellation of a performance, or in the case of problems with your payment.

When signing up to one of our programmes it is necessary to collect information in order to:

  • To ensure that we provide adequate support to participants whilst in our care
  • To enable us to contact relevant parties about events
  • To monitor the effectiveness and reach of our programmes


Enquiries or complaints

We store information relating to enquiries and complaints in order to respond effectively and

appropriately. We will only hold this information for as long as necessary to deal with your enquiry or complaint and will only contact you


Who has access to your information?

Your personal data will only be shared with staff members who have a legitimate reason for access. We will follow procedures to ensure that all staff have access to any personal data (including paper-based and computer records) held by MiSST are fully aware of and abide by their duties and responsibilities under GDPR. We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.


Security of your personal information

We put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. A full outline of how we keep your personal data secure can be found in our Data Protection Policy.


Review of this Policy

We are consistently looking at how we can improve and may change this policy from time to time so please check this page occasionally to ensure that you are aware of any changes. By using our website, you agree to be bound by this policy. This policy was last updated in June 2019.

Any questions regarding this Policy and our privacy practices should be sent our Data Protection Manager by email to